While I alternate between loving it and hating it, the web framework I use the most is Django. By default, when your deployed Django application encounters a 500 error (and, optionally, an internal 404 error), it sends an email to everyone in the
ADMINS sections of your
settings.py. Since I don’t like using my email client as my bug tracker, and I take advantage of FogBugz Student and Startup Edition to get a free and awesome bug tracker, I had long ago told Django to take advantage of FogBugz’ submit-via-email feature to simply send the email to FogBugz. This would be a fine system, save for two flaws:
- Bugs that come into the system this way are marked as Inquiries, not Bugs;
- FogBugz’ email submission is designed for humans, not machines, so it attempts to send back a reply letting you know what case it opened—which doesn’t go so well if the reply to is, oh, say, email@example.com. This results in a second case being opened telling me that the response email could not be sent.
The solution: Django already allows for extensible “middleware,” which allows you to inject custom filters into Django’s response stack, so I wrote FogBugzMiddleware, which allows you to make your application directly file bugs in FogBugz, rather than spewing emails all over the place. It’s already running successfully both on this blog, and on internal Django applications at Fog Creek. If you use both Django and FogBugz, give it a whirl—and, of course, feel free to file a bug if you find any, or request a feature I didn’t think of. And, as always, patches welcome.